Support
UmtilScrub — Photo & Video Metadata Remover
Contact Us
Having an issue or have a question? Reach out and we'll get back to you as soon as possible.
We typically respond within 24 hours.
Common Questions
What does UmtilScrub do?
It removes hidden metadata (EXIF data) from your photos and videos — things like GPS location, device info, and timestamps — before you share them.
Is my data uploaded anywhere?
No. All processing happens entirely on your device. Nothing is uploaded to any server.
How do I restore my subscription?
Open UmtilScrub, go to Settings, and tap "Restore Purchases". Your subscription is tied to your Apple ID or Google account.
How do I cancel my subscription?
- iOS: Settings > Apple ID > Subscriptions > UmtilScrub
- Android: Play Store > Payments & subscriptions > Subscriptions > UmtilScrub
The app isn't working as expected
Please email us with your device model, OS version, and a description of the issue. Screenshots help too.